Refund policy

Return & Refund Policy

We want you to love your purchase. Each of our products is made to order with care and intention.

Because our items are custom-made, we do not accept returns or exchanges for:

• Change of mind
• Ordering the wrong item
• Personal preference

Damaged or Defective Items

If your item arrives damaged or with a printing error, please contact us at support@cupfortunes.com within 7 days of delivery with:

• Your order number
• Clear photos of the issue
• Short explanation of the issue

We will gladly offer a replacement or refund at no additional cost.

Incorrect Items

If you received the wrong item, please contact us within 7 days, and we will resolve the issue as quickly as possible.

Refund Processing

Approved refunds will be processed back to your original payment method within a few business days after approval.

Your happiness matters to us, and we’re always here to help 🤍